Contact Nano Banana 2 Lite Support

Reach the team directly by email, or jump straight to a self-serve answer below.

Support Categories

Mention the category in your subject line so we can route your message faster.

Account

Sign-in issues, account access, deleting your account or data.

Billing

Questions about plans, credits and the current waitlist stage — see Pricing and the Refund Policy first.

Technical

Generation failures, upload errors or unexpected output — check Troubleshooting first.

Partnerships

Press, integrations or collaboration inquiries.

Feedback

Feature requests, prompt ideas or general product feedback.

Contact Form

The in-page contact form is not open yet — for now, email us directly at support@nanobanana2lite.me and we will reply from there.

Email support@nanobanana2lite.me

What to Include

For the fastest reply, include: the email address on your account, the tool page you were using (Text to Image, Image to Image or the AI Photo Editor), the prompt or a screenshot of the error, and roughly when it happened.

For billing or refund questions, also include whether you are on the free trial or a waitlist signup — Phase 1 does not charge any card, so there is nothing to refund yet at this stage.

Response Expectations

We read every message sent to support@nanobanana2lite.me and reply as soon as we can. We do not publish a fixed response-time SLA yet, since we cannot reliably guarantee one during this early build-out phase — check Troubleshooting for common issues while you wait.

Still want to try it first?

~4s generation per generation — or email support@nanobanana2lite.me any time.